Answers for the questions people usually have before buying a tide keepsake.

What do I receive?

It depends on the format you choose. Digital orders get an STL file of your custom tide keepsake to save, archive, or 3D print later. Resin and CNC aluminum orders get the finished physical piece shipped to you, plus the same STL file instantly with your order confirmation.

How much does it cost?

Three formats. Digital STL pricing scales with date density — every keepsake is 50 mm × 85 mm × 35 mm, but Moment $5 · Chapter $10 · Legacy $15 sets how many days of tide fit along the long axis (about a week, a month, or up to six months). Resin sculpture is a flat $45 shipped regardless of tier — same physical object, same printer time. CNC aluminum heirloom is $125 shipped. Both physical editions include the STL download instantly with your order confirmation.

Is it based on real tide data?

Yes. SeasTheMemory pulls public NOAA tide data for your shoreline and dates, then shapes it into a keepsake. It is a creative interpretation of real data, not a scientific instrument.

Do I get to preview it before buying?

Yes. The preview comes first. That way you can see whether the place and dates create something that feels meaningful before you check out.

Do I get the file immediately?

Yes. Once payment confirms, the download appears on the success page. The link stays live for 30 days, so save the file to your computer or cloud as soon as you download it.

Can I 3D print it?

Yes. Keep it as a digital file, or send it to your own printer in whatever material you prefer.

Will the STL work with my printer?

STL is the universal 3D-print format, so it loads in any slicer — Cura, PrusaSlicer, Bambu Studio, Lychee. Drop it in, scale if you like, and print.

What if my preview does not generate cleanly?

If a preview can't be generated for a shoreline or date range, the site should say so clearly instead of spinning forever. If something still feels wrong, reach out through the contact page with your shoreline, dates, and order email if you've already checked out.

Are physical versions available now?

Yes — both live. Resin sculpture $45 shipped (made to order, ships in about 1 week, printed in-house on a 16K resin printer in Florida). CNC aluminum heirloom $125 shipped (made to order, ships in about 1 week, machined in-house from 6061-T6 billet). Every physical order includes the digital STL download instantly with your confirmation, so you have something the moment you order.

What's your refund policy?

Every piece is made to order from the preview you approve, so we can't take returns because you changed your mind about the shape. That's why you see the exact piece before you pay.

Damaged or defective? If your resin or aluminum piece arrives broken or with a real defect, email a photo within 14 days of delivery and we'll remake it or refund you, your choice.

Our mistake? If the piece doesn't match the preview you approved, we'll remake it free.

Changed your mind before we start? Email us before your piece goes into production and we'll cancel for a full refund.

Digital files are final once downloaded. If a file is broken or won't open, we'll fix it or refund it. Questions: [email protected]