We hand deliver. We do not mail the seasoning. Texas cottage food law (Health & Safety Code 437.0194) requires that an order placed online is delivered in person by the operator, an employee or a household member. That is not a preference, it is the rule we operate under until production moves into a licensed kitchen.
Within [30] miles of [neighborhood], Austin, Texas. That covers roughly these zip codes: [list the zips so people do not have to guess]. Outside that, pick up from us at a market instead.
Orders are usually delivered within [2 to 4] days. Deliveries run in one batch on [day of the week]. You will get a text when we are on the way.
There is a [$35] minimum for delivery. Under that, meet us at a market, which is free.
Free. Order online, choose pickup, and collect it from us at any market or event on our schedule. Bring the order confirmation on your phone.
Merchandise is not food, so it ships by USPS anywhere in the United States. Flat $4.00, free over $30. Usually out the door within [2] business days.
If you do not like it, tell us and we will refund the jar. Opened or not. No form, no return shipping, no argument. Email [email protected] within [30] days with your order number and we will refund the original payment method within [5 to 7] business days.
We do not ask for the jar back. Sending food back and forth helps nobody.
Tell us and we will replace it. A photo helps but is not required.
Unworn and unwashed, within [30] days, exchange for another size or refund. We cover the cost of getting it back to us.
Unopened cases within 30 days, our call. Opened cases are not returnable.
The short version: we collect the least we can, we do not sell anything about you, and we do not run ad trackers.
Fulfil your order, answer your questions, and, if you asked for it, send an occasional email. That is the whole list. We do not sell, rent or trade personal information, and we have never received a request to do so.
[Stripe] for payments, [email provider] for the mailing list, and [USPS] for merchandise shipping. Nobody else.
Order records for [7] years, because tax rules require it. Mailing list until you unsubscribe.
Texas residents have rights under the Texas Data Privacy and Security Act, including the right to know what we hold, to correct it, to get a copy, and to have it deleted. Email [email protected] and we will handle it within 45 days. There is no form and no fee.
This is a seasoning company. The site is not directed at children and we do not knowingly collect anything from anyone under 13.
Every email we send carries an unsubscribe link and our mailing address, as CAN-SPAM requires. One click and you are off the list for good.
[Legal entity name, e.g. Grandpa Tom's Seasoning LLC], a [Texas limited liability company], operating as a cottage food production operation under Texas Health & Safety Code Chapter 437. [Street address or DSHS identifier], Austin, Texas. [Phone] · [email protected]
Prices are in US dollars and can change without notice. Seasoning is exempt from Texas sales tax as a grocery item. Shirts and stickers are taxable and tax is added at checkout.
An order is an offer, and it is accepted when we confirm it. We can decline an order, for example if we are out of stock or the delivery address is outside our area, and if we do we refund it in full.
This product is made in a home kitchen that is not inspected by the state. See allergens below. Read the label. If you have a food allergy, ask us before you buy.
We stand behind the product and we will refund anybody who is unhappy. Beyond a refund of what you paid, and to the extent Texas law allows, we are not liable for indirect or consequential losses. Nothing here limits liability that cannot legally be limited.
The photographs, recipes and text on this site belong to us, except the archival photograph credited to the Library of Congress, which is public domain. Please do not reuse our label artwork.
Texas, and the courts of [Travis] County.
THIS PRODUCT WAS PRODUCED IN A PRIVATE RESIDENCE THAT IS NOT SUBJECT TO GOVERNMENTAL LICENSING OR INSPECTION.
Salt, garlic, black pepper, paprika, onion, chili pepper, herbs, spices, natural flavor, citric acid.
[Confirm against all nine: milk, egg, wheat, soy, peanut, tree nut, fish, shellfish, sesame. Check the natural flavor and any anti-caking agent. State what is present, or say nothing at all. Never write "allergen free."]
[If the home kitchen also handles wheat, nuts, dairy or sesame, say so here. A cross-contact line is honest and it protects you.]
Keep it closed, dry and away from the stove. Best within about a year of the batch date printed on the jar.